Returning Products

The Eco Path excepts returns only on products that are unused and in there original packaging within 30 days of purchase. The consumer will be responsible for the return shipping costs.

Unfortunately personal care products are not eligible for returns, 

In order to return your items please provide proof of purchase by emailing us at support@theecopath.ca.

Refunds

In order to refund your purchase we must receive the products back in unused condition. Once we have received the products and are able to make sure they are in good condition we will be able to process your refund to the same method of payment used when you purchased originally. 

Damaged Items

If you receive your package and there are damaged items inside please send us a photo of the damages to support@theecopath.ca within 48 hours of receiving your package.

Sale Items

All sale items are final sale and are not eligible for refunds or returns.

Exchanges

Exchanges are only accepted on items that are defective or damaged upon arrival. Please send us an email at support@theecopath.ca with your proof of purchase and photos of the damaged/defective items.

Shipping

For any return inquiries please email us at support@theecopath.ca. All returns shipping is the responsibility of the consumer. These cost are non-refundable.

Please ship all returns with tracking as we are not liable for lost return packages.

To return your product, please mail to:

The Eco Path

113-9123 Bentley St
Vancouver, BC
V6P 0L4

Canada

If you have any questions or concerns please let us know by contacting us at  support@theecopath.ca. We take value in making sure that all of our customers are satisfied with there purchases.